Panic. Urgent!

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Panic. Urgent!

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Crash

Platform: Windows

Release: 8.5.1

Reproducible: Unknown

Please help.

Crash Domino server. Versin 8.5.1 (64 bit) on Windows server 2008 R2, 64 bit.

Part of NSD:
Host Name : SERVER
User Name : SYSTEM
Date : Thu May 27 08:47:54 2010
Windows Dir : C:\Windows
Arguments : "D:\lotus\Domino\nsd.exe" -dumpandkill -termstatus 1 -panicdirect -crashpid 7256 -crashtid 7260 -runtime 600 -ini "D:\lotus\Domino\notes.ini" -svcreq 128
NSD Version : 8.5.10.9243 (Release 8.5.1)
OS Version : Windows/2008 R2 6.1 [64-bit] (Build 7600), PlatID=2, (8 Processors)
Build time : Tue Sep 29 02:03:55 2009
Latest file mod : Tue Sep 01 22:08:33 2009
Domino Version : Release 8.5.1 (64-bit server)

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Section: System Data -> OS Process Table (Time 08:47:56)
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<@@ ------ System Data -> Active Users (Time 08:47:56) ------ @@>

UID Name
0 SYSTEM
500 Administrator
1131 McAfeePostgresUser

<@@ ------ System Data -> Processes (Time 08:47:56) ------ @@>

INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? [[System Process]: 0000]
012c 0004 0 05/27 08:39:45 [\SystemRoot\System32\smss.exe: 012c]
01b0 01a8 0 05/27 08:39:50 [C:\Windows\system32\csrss: %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllIn...: 01b0]
0210 01a8 0 05/27 08:39:51 [C:\Windows\system32\winlogon: winlogon.exe: 0210]
03d0 0210 0 05/27 08:39:58 [C:\Windows\system32\LogonUI: "LogonUI.exe" /flags:0x0: 03d0]
0894 087c 1131 05/27 08:40:33 [C:\Program Files (x86)\McAfee\Security for Lotus Domino\PostgreSQL\bin\postmaster: "C:/Program Files (x86)/McAfee/Security for Lotus Domino/PostgreSQL/bin/postmaster.exe" -D "C:/Program Files (x86)/McAfee/Security for Lotus Domino/Data/MSDWDat...: 0894]
0970 0894 1131 05/27 08:40:35 [C:\Program Files (x86)\McAfee\Security for Lotus Domino\PostgreSQL\bin\postgres: "C:/Program Files (x86)/McAfee/Security for Lotus Domino/PostgreSQL/bin/postgres.exe" "-forkboot" "4864" "-x3" "-p" "template1": 0970]
097c 0894 1131 05/27 08:40:35 [C:\Program Files (x86)\McAfee\Security for Lotus Domino\PostgreSQL\bin\postgres: "C:/Program Files (x86)/McAfee/Security for Lotus Domino/PostgreSQL/bin/postgres.exe" "-forkbuf" "4848" "C:/Program Files (x86)/McAfee/Security for Lotus Domino/Po...: 097c]
0990 097c 1131 05/27 08:40:35 [C:\Program Files (x86)\McAfee\Security for Lotus Domino\PostgreSQL\bin\postgres: "C:/Program Files (x86)/McAfee/Security for Lotus Domino/PostgreSQL/bin/postgres.exe" "-forkcol" "384" "C:/Program Files (x86)/McAfee/Security for Lotus Domino/Pos...: 0990]
22343800001D80 0894 1131 05/27 08:41:20 [C:\Program Files (x86)\McAfee\Security for Lotus Domino\PostgreSQL\bin\postgres: "C:/Program Files (x86)/McAfee/Security for Lotus Domino/PostgreSQL/bin/postgres.exe" "-forkbackend" "4868": 1d80]
726F6600001250 121c 0 05/27 08:40:45 [C:\hp\hpsmh\bin\rotatelogs.exe -f C:/hp/hpsmh/logs/error_log 5M: 1250]
-> 726F6600001A38 1770 0 05/27 08:41:10 [D:\lotus\Domino\nevent.EXE: 1a38]
-> 726F6600000138 1770 0 05/27 08:41:12 [D:\lotus\Domino\nReplica.EXE : 0138]
-> 726F6600000244 1770 0 05/27 08:41:12 [D:\lotus\Domino\nRouter.EXE : 0244]
-> 726F66000018F4 1770 0 05/27 08:41:12 [D:\lotus\Domino\nUpdate.EXE : 18f4]
-> 726F660000190C 1770 0 05/27 08:41:12 [D:\lotus\Domino\nAMgr.EXE -s: 190c]
-> 1cd8 190c 0 05/27 08:41:16 [D:\lotus\Domino\namgr.EXE -e 1: 1cd8]
-> 726F660000191C 1770 0 05/27 08:41:12 [D:\lotus\Domino\nSched.EXE : 191c]
-> 726F6600001798 1770 0 05/27 08:41:12 [D:\lotus\Domino\nCalConn.EXE : 1798]
-> 726F6600001974 1770 0 05/27 08:41:13 [D:\lotus\Domino\nRnRMgr.EXE : 1974]
-> 726F6600000150 1770 0 05/27 08:41:13 [D:\lotus\Domino\nIMAP.EXE : 0150]
-> 726F660000118C 1770 0 05/27 08:41:13 [D:\lotus\Domino\nPOP3.EXE : 118c]
-> 726F660000000C 1770 0 05/27 08:41:13 [D:\lotus\Domino\nhttp.EXE : 000c]
-> 726F6600001A24 1770 0 05/27 08:41:13 [D:\lotus\Domino\nSMTP.EXE : 1a24]
-> 726F6600001C58 1770 0 05/27 08:41:14 [D:\lotus\Domino\nprocmon.EXE 6000: 1c58]
25a8 1c58 0 05/27 08:47:54 ["D:\lotus\Domino\nsd.exe" -svcddlg -svcreq 128 -ini "D:\lotus\Domino\notes.ini": 25a8]
F6E696D00002310 2308 0 05/27 08:41:39 [C:\Windows\system32\csrss: %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllIn...: 2310]
F6E696D00002328 2308 0 05/27 08:41:39 [C:\Windows\system32\winlogon: winlogon.exe: 2328]
F6E696D000023A0 224c 500 05/27 08:41:52 [C:\Windows\Explorer.EXE: 23a0]
27b8 23a0 500 05/27 08:43:12 ["D:\lotus\Domino\jconsole.exe" "=D:\lotus\Domino\data\Dconsole.ini": 27b8]
C3A44220000227C 2188 500 05/27 08:42:01 ["C:\Program Files (x86)\McAfee\VirusScan Enterprise\shstat.exe" /STANDALONE: 227c]
C3A442200002244 2188 500 05/27 08:42:02 ["C:\Program Files\Eaton\IntelligentPowerManager\mc2.exe" -systray: 2244]
C3A442200000F04 2188 500 05/27 08:42:02 ["C:\Program Files (x86)\Common Files\McAfee\TalkBack\TBMon.exe" : 0f04]
C3A442200002640 2618 500 05/27 08:42:49 [C:\Program Files (x86)\IBM\Lotus\Notes\NLNOTES: NLNOTES.EXE admin "=C:\Program Files (x86)\IBM\Lotus\Notes\notes.ini": 2640]
26f0 2640 500 05/27 08:43:02 ["C:\Program Files (x86)\IBM\Lotus\Notes\nEvent.EXE" -D: 26f0]
2788 2640 500 05/27 08:43:07 ["C:\Program Files (x86)\IBM\Lotus\Notes\ntaskldr.EXE" C:\Program Files (x86)\IBM\Lotus\Notes\ntaskldr.EXE: 2788]

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Section: System Data -> Notes Process Summary (Time 08:47:56)
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<@@ ------ Instances -> Instance1 (current) (Time 08:47:56) ------ @@>

Ini File : D:\lotus\Domino\notes.ini
Data Dir : D:\Lotus\Domino\data
Prog Dir : D:\lotus\Domino
Notes Build: Release 8.5.1 September 28, 2009
Proc List:
D:\lotus\Domino\nevent.EXE (1a38)
D:\lotus\Domino\nReplica.EXE (138)
D:\lotus\Domino\nRouter.EXE (244)
D:\lotus\Domino\nUpdate.EXE (18f4)
D:\lotus\Domino\nAMgr.EXE (190c)
D:\lotus\Domino\nSched.EXE (191c)
D:\lotus\Domino\nCalConn.EXE (1798)
D:\lotus\Domino\nRnRMgr.EXE (1974)
D:\lotus\Domino\nIMAP.EXE (150)
D:\lotus\Domino\nPOP3.EXE (118c)
D:\lotus\Domino\nhttp.EXE (c)
D:\lotus\Domino\nSMTP.EXE (1a24)
D:\lotus\Domino\nprocmon.EXE (1c58)
D:\lotus\Domino\nAMgr.EXE (1cd8)

<@@ ------ Notes Processes Not Associated With An Instance (Time 08:47:56) ------ @@>
D:\lotus\Domino\nservice.exe (468)

<@@ ------ System Data -> Memory Usage (Time 08:47:56) ------ @@>

Total Physical Memory: 6.0G
Avail Physical Memory: 3.7G
Memory Usage : 37%
Total Paging File : 12.0G
Avail Paging File : 8.9G
Total Virtual Memory: 8.0T
Avail Virtual Memory: 8.0T
Avail Extended Virtual Memory: 0.0K

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Section: Notes Process Info (Time 08:47:56)
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<@@ ------ Notes Process Info -> Load Modules for Process :: [nprocmon: 1c58] (Time 08:47:56) ------ @@>

Base End Size Module

0x00400000 0x00412000 73728 D:\lotus\Domino\nprocmon.EXE
0x77ab0000 0x77c5b000 1748992 C:\Windows\SYSTEM32\ntdll.dll
0x77890000 0x779af000 1175552 C:\Windows\system32\kernel32.dll
0x000007FEFDD30000 0x000007FEFDD9B000 438272 C:\Windows\system32\KERNELBASE.dll
0x10000000 0x134a0000 55181312 D:\lotus\Domino\nnotes.dll
0x000007FEFDB20000 0x000007FEFDC86000 1466368 C:\Windows\system32\CRYPT32.dll
0x000007FEFFBF0000 0x000007FEFFC8F000 651264 C:\Windows\system32\msvcrt.dll
0x000007FEFDAB0000 0x000007FEFDABF000 61440 C:\Windows\system32\MSASN1.dll
0x00420000 0x00b11000 7278592 D:\lotus\Domino\nxmlproc.dll
0x000007FEF3040000 0x000007FEF30D6000 614400 C:\Windows\system32\msvcp60.dll
0x00b20000 0x00ea5000 3690496 D:\lotus\Domino\NLSCCSTR.DLL
0x000007FEFE7D0000 0x000007FEFE8AB000 897024 C:\Windows\system32\ADVAPI32.dll
0x000007FEFE150000 0x000007FEFE16F000 126976 C:\Windows\SYSTEM32\sechost.dll
0x000007FEFE020000 0x000007FEFE14E000 1236992 C:\Windows\system32\RPCRT4.dll
0x000007FEFEB40000 0x000007FEFEC17000 880640 C:\Windows\system32\OLEAUT32.dll
0x000007FEFDE10000 0x000007FEFE011000 2101248 C:\Windows\system32\ole32.dll
0x000007FEFE3D0000 0x000007FEFE437000 421888 C:\Windows\system32\GDI32.dll
0x779b0000 0x77aaa000 1024000 C:\Windows\system32\USER32.dll
0x000007FEFFDB0000 0x000007FEFFDBE000 57344 C:\Windows\system32\LPK.dll
0x000007FEFFC90000 0x000007FEFFD5A000 827392 C:\Windows\system32\USP10.dll
0x000007FEFFD60000 0x000007FEFFDAD000 315392 C:\Windows\system32\WS2_32.dll
0x000007FEFDE00000 0x000007FEFDE08000 32768 C:\Windows\system32\NSI.dll
0x000007FEFC4B0000 0x000007FEFC4CE000 122880 C:\Windows\system32\USERENV.dll
0x000007FEFDA10000 0x000007FEFDA1F000 61440 C:\Windows\system32\profapi.dll
0x001d0000 0x001e0000 65536 D:\lotus\Domino\ndgts.dll
0x000007FEFE7A0000 0x000007FEFE7CE000 188416 C:\Windows\system32\IMM32.DLL
0x000007FEFE8B0000 0x000007FEFE9B9000 1085440 C:\Windows\system32\MSCTF.dll
0x0dbc0000 0x0dcdd000 1167360 D:\lotus\Domino\NSTRINGS.DLL
0x00220000 0x00230000 65536 D:\lotus\Domino\namhook.DLL
0x00230000 0x0024a000 106496 D:\lotus\Domino\McAfeeEMX64.DLL
0x755c0000 0x756c9000 1085440 C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCP80.dll
0x756f0000 0x757b9000 823296 C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll
0x64000000 0x640ad000 708608 C:\Program Files (x86)\McAfee\Security for Lotus Domino\bin\CommonX64.dll
0x000007FEFA7C0000 0x000007FEFA7D6000 90112 C:\Windows\system32\netapi32.dll
0x000007FEFD400000 0x000007FEFD40C000 49152 C:\Windows\system32\netutils.dll
0x000007FEFD580000 0x000007FEFD5A3000 143360 C:\Windows\system32\srvcli.dll
0x000007FEFA730000 0x000007FEFA745000 86016 C:\Windows\system32\wkscli.dll
0x000007FEFA490000 0x000007FEFA4A4000 81920 C:\Windows\system32\SAMCLI.DLL
0x00270000 0x0027f000 61440 C:\Program Files (x86)\McAfee\Security for Lotus Domino\bin\boost_thread-vc80-mt-1_64.dll
0x0ede0000 0x0f07a000 2727936 C:\Program Files (x86)\McAfee\Security for Lotus Domino\bin\xerces-c_2_vc80_X64.dll
0x000007FEFEDC0000 0x000007FEFFB46000 14180352 C:\Windows\system32\SHELL32.dll
0x000007FEFECA0000 0x000007FEFED11000 462848 C:\Windows\system32\SHLWAPI.dll
0x002b0000 0x002cd000 118784 C:\Program Files (x86)\McAfee\Security for Lotus Domino\bin\CommonFWX64.dll
0x154a0000 0x169df000 22278144 D:\lotus\Domino\nsdhelp.dll
0x000007FEFC660000 0x000007FEFC66C000 49152 C:\Windows\system32\VERSION.dll
0x000007FEFAE30000 0x000007FEFAE48000 98304 C:\Windows\system32\MPR.dll
0x000007FEFD8A0000 0x000007FEFD8C5000 151552 C:\Windows\system32\SspiCli.dll
0x000007FEFD990000 0x000007FEFD9E7000 356352 C:\Windows\system32\apphelp.dll

<@@ ------ Notes Process Info -> Call Stack for Process :: [nprocmon: 1c58] (Time 08:47:56) ------ @@>

############################################################
### thread 1/3: [nprocmon: 1c58: 1c5c] FATAL THREAD (Panic)
### FP=0x001271a8, PC=0x77affefa, SP=0x001271a8
### stkbase=0x00130000, total stksize=53248, used stksize=36440
### EAX=0x00000041, EBX=0x00000000, ECX=0x00126192, EDX=0x7FEFD89D4D7
### ESI=0x000927c0, EDI=0x00000218, CS=0x00000033, SS=0x7FE0000002B
### DS=0x00000000, ES=0x00000000, FS=0x00000000, GS=0x7FE00000000 Flags=0x00000287
############################################################
[ 1] 0x77affefa ntdll.ZwWaitForSingleObject+10 (FD679775946F,11fe9be9,3,131112a0)
[ 2] 0x7FEFDD310AC KERNELBASE.WaitForSingleObjectEx+156 (0,0,0,218)
@[ 3] 0x10089987 nnotes.FRSendCommandToService+1931 (12c810,12cb28,0,10086284)
@[ 4] 0x1008d190 nnotes.OSRunExternalScript+5824 (365636F00000003,0,12060124,3)
@[ 5] 0x100870b1 nnotes.FRTerminateWindowsResources+2277 (80,80,0,300230)
@[ 6] 0x1008fe36 nnotes.OSFaultCleanupExt+622 (0,1008644b,150014,12063c20)
@[ 7] 0x10090849 nnotes.OSFaultCleanup+29 (80,10052d1c,0,d21f4e0)
@[ 8] 0x100a8ee5 nnotes.OSNTUnhandledExceptionFilter+677 (12faa0,12047a30,12fb08,4d)
@[ 9] 0x1001f0ce nnotes.Panic+682 (409502,409600,17da,ff)
[10] 0x00401172 nprocmon+4466 (2,101224c9,0,0)
[11] 0x0040123e nprocmon+4670 (302030203020302,302030203020302,0,0)
[12] 0x00401345 nprocmon+4933 (3,0,0,0)
[13] 0x00401968 nprocmon+6504 (0,0,0,0)
[14] 0x778af56d kernel32.BaseThreadInitThunk+13 (0,0,0,0)
[15] 0x77ae3281 ntdll.RtlUserThreadStart+33 (0,0,0,0)

############################################################
### PASS 2 : FATAL THREAD (Panic) with STACK FRAMES [nprocmon: 1c58: 1c5c]

Koos van Harmelen

Feedback number WEBB85UAD7 created by ~Dexter Nonnuader on 05/27/2010

Status: Open
Comments: